Coverage Made Clear

Insurance & direct billing

Dental benefits are confusing by design. Here is a plain explanation of how coverage works, what direct billing means for you, and how to find out what you're entitled to.

The Short Version

What direct billing actually means

Instead of paying the full amount and waiting weeks for reimbursement, the claim goes to your insurer first. You only pay whatever portion your plan doesn't cover. Since the exact services you need aren't known until your teeth are actually assessed, you'll get a ballpark range beforehand rather than a fixed number.

01

Your coverage is confirmed first

Before any appointment, your plan details are checked so you know what your plan covers and roughly what may fall outside it.

02

The claim is submitted for you

After the visit, the claim goes straight to your insurer or program. No forms for you to chase, no waiting on a cheque.

03

You pay only the remainder

If there is a gap between what your plan covers and the cost of the visit, you will have a rough range for it beforehand and the final figure once the visit is done.

Coverage You May Already Have

Government programs

Many people qualify for fully funded care without realising it. These are the programs accepted here, all with direct billing.

Federal

Canadian Dental Care Plan

The CDCP covers eligible Canadian residents who meet the income requirements and have no private dental coverage.

First Nations & Inuit

Non-Insured Health Benefits

NIHB covers registered First Nations and recognised Inuit clients, including hygiene visits, with direct billing.

Provincial

Ontario Disability Support Program

ODSP recipients and eligible family members are covered for dental hygiene care, billed directly.

For Kids

Healthy Smiles Ontario

Preventive dental care for children and youth 17 and under in eligible households, covering cleanings, fluoride, and sealants, billed directly to the program.

In some cases coverage can be combined, such as a private plan alongside a government program, to maximise what you are entitled to. Bring both and your coverage will be coordinated for you.

Before Your Visit

Three things worth checking

A two-minute call to your insurer answers all of these, and it means no surprises later. Not sure how to ask? Get in touch and you'll get talked through it.

How often are you covered?

Most plans cover a hygiene visit every six or nine months. Knowing your interval means you never pay out of pocket unnecessarily.

What is your annual maximum?

Plans usually cap the total they will pay per year. If you have unused benefits, they typically expire rather than carry over.

What percentage is covered?

Preventive care is often covered at 80 to 100 percent. That figure decides whether there is anything left for you to pay.

Not sure what you're covered for?

Send over your plan details or just ask. You'll get a straight answer about what's covered before anything is booked.

Ask About My Coverage Call (905) 941-7580